Tuesday 28 July 2009

Smile!

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Tokyo commuters are now assured that the railway staff serving them have the biggest smiles going, for Japanese Railways have installed ‘smile scanners’ to ‘help employees deliver a better service’.

Staff sit before a ‘Smilescan’ computer which measures their smile and these are scanned from time to time to see how they perform against this measurement. Apparently, all of the station’s staff volunteered to be scanned and one of them said that the system enabled her to perfect her smile.

What a great idea! Why not introduce this amazing system into this country? There are millions of surly service employees in Britain that could benefit from a smile.

As could we all at this time!
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